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Privacy Policy

Last updated: December 23, 2025

1. Introduction

At Espagnol en Action, protecting your personal information is a top priority.

This Privacy Policy aims to inform you about how we collect, use, store, and protect your personal information, in accordance with Quebec’s Law 25 and applicable personal data protection laws.

By using the website https://www.espagnolenaction.com, you agree to the practices described in this policy.

2. Person Responsible for the Protection of Personal Information

Espagnol en Action

Montreal, Quebec, Canada

Email: see the Contact page

The person responsible for the protection of personal information may be contacted for any questions, requests, or complaints regarding this Privacy Policy.

3. Personal Information Collected

We collect only the personal information necessary for the purposes described below, including when you:

  • fill out a contact form;
  • communicate with us by email;
  • request information about our courses;
  • browse our website.

The personal information that may be collected includes:

  • first and last name;
  • email address;
  • phone number;
  • message or inquiry submitted;
  • browsing information (IP address, browser type, pages visited).

4. Purposes of Collection

Personal information is collected for the following purposes:

  • responding to your information requests;
  • communicating with you about our courses and services;
  • improving user experience and website content;
  • ensuring website security;
  • complying with legal obligations.

5. Consent

By providing your personal information through our website, you consent to its collection and use in accordance with this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual obligations, by contacting us at info@espagnolenaction.com.

6. Use of Cookies

The website espagnolenaction.com uses cookies in order to:

  • analyze website usage;
  • improve performance;
  • optimize user experience.

You may configure your browser to refuse cookies or to be notified when cookies are used. However, refusing certain cookies may affect some website functionalities.

7. Sharing of Personal Information

Your personal information is not sold or rented.

It may be shared only with:

  • service providers (hosting, website maintenance, security tools), strictly as necessary to perform their services;
  • competent authorities, if required by law.

All service providers are required to respect the confidentiality and security of personal information.

8. Retention of Personal Information

Personal information is retained only for the period necessary to fulfill the purposes for which it was collected, or as required by law.

9. Security Measures

We implement reasonable security measures to protect your personal information against:

  • unauthorized access;
  • disclosure;
  • loss;
  • misuse.

These measures include, among others, security protocols, restricted access, and website protection tools.

10. Users’ Rights

In accordance with Law 25, you have the following rights:

  • the right to access your personal information;
  • the right to request correction of inaccurate or incomplete information;
  • the right to withdraw your consent;
  • the right to request deletion, subject to legal obligations.

To exercise your rights, please contact us via our contact form.

11. Links to Third-Party Websites

The website may contain links to external websites.

Espagnol en Action is not responsible for the privacy practices of these third-party websites.

12. Changes to the Policy

Espagnol en Action reserves the right to modify this Privacy Policy at any time.

Any changes will be published on this page with the updated date.

13. Contact

For any questions regarding this Privacy Policy or the management of your personal information, please contact us via our contact page.